Strum Terms of Service

Effective Date: June 15, 2026

These Terms of Service (“Terms”) govern your access to this website operated by Primitive Provisions, Inc. (“Strum”) (collectively, the “Site”), as well as any order you place through the Site and your use of Strum products (“Product(s)”). 

BY ACCESSING OR USING THE SITE, YOU (“YOU”) AGREE THAT YOU HAVE READ AND UNDERSTAND THESE TERMS. IF YOU DO NOT AGREE WITH THESE TERMS, DO NOT ACCESS OR USE THE SITE.

ARBITRATION AND CLASS ACTION WAIVER NOTICE: YOU UNDERSTAND THAT THESE TERMS CONTAIN AN ARBITRATION CLAUSE. YOU AGREE THAT DISPUTES BETWEEN YOU AND STRUM WILL BE RESOLVED BY BINDING, INDIVIDUAL ARBITRATION AND YOU WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.

We may modify these Terms at any time.  All changes will be effective immediately upon posting to the Site.  Material changes will be conspicuously posted on the Site or otherwise communicated to you.  By using the Site after changes are posted, you agree to those changes.

1. Content.  The Site, including its text, Product names, audio, video, graphics, charts, photographs, interfaces, icons, software, computer code, data, trademarks, logos, slogans, documentation, other components and content, and the design, selection, and arrangement of content, and all intellectual property rights in the foregoing (collectively, the “Content”) are exclusively the property of Strum or, as applicable, its vendors or licensors.  Except for the rights expressly granted to you in the next section, Strum reserves all other rights in and to the Site and Content, including all intellectual property rights.

2. Use Rights.  You may only use the Site or Content for your personal, non-exclusive use, so long as you comply with these Terms and all other terms posted throughout the Site as applicable to you (if any), and all applicable laws.  You may only use the Site and the Content for their intended purposes for which they are made available to you by Strum. 

3. Use of Marks.  Strum owns certain trademarks, Product names, logos, insignia, or service marks (“Marks”).  You do not have the right to use any Marks except as expressly agreed to in writing by Strum.  In addition, the Site may contain third-party marks and third-party copyrighted materials, which are the property of their respective owners.  Nothing in these Terms grants to you any rights in or to those third-party marks or materials without such third-party's consent.

4. Intellectual Property Rights.  The Site and Content are protected by copyright, trademark, and other intellectual property laws.  Any unauthorized use of any trademarks, trade dress, copyrighted materials, or any other intellectual property belonging to Strum or any third party is strictly prohibited and may be prosecuted to the fullest extent of the law. 

5. Product Availability. Product availability is subject to change at any time without notice, and Strum does not guarantee that any Product will be in stock or available at any given time. Inclusion of a Product on the Site does not guarantee its availability. Strum reserves the right, in its sole discretion, to discontinue or modify any Product at any time. 

6. Pricing and Payment. All prices are listed in U.S. dollars and are subject to change without notice. Payment in full is required at the time of order. By submitting payment information, you authorize Strum and its third-party payment processors to charge the total order amount, including applicable taxes, shipping fees, handling charges, and any other disclosed fees, to your selected payment method. You represent and warrant that you are authorized to use the designated payment method. Strum reserves the right to refuse or cancel any order if payment authorization is declined or if fraudulent activity is suspected. 

7. Shipping and Delivery. Shipping and delivery dates provided at checkout are estimates only and are not guaranteed. Strum is not responsible for delays caused by shipping carriers, incorrect or incomplete shipping information provided by you, acts of God, weather events, supply chain disruptions, or other circumstances beyond its reasonable control. Risk of loss and title for Products purchased on the Site pass to you upon delivery of the Products to the carrier. You are responsible for providing an accurate shipping address. Strum is not responsible for lost, stolen, or misdelivered packages resulting from incorrect information provided by you.

8. No Returns; No Refunds. Subject to Section 9, all sales are final. Due to the nature of our Products, we do not accept returns, exchanges, or cancellations, and we do not issue refunds once an order has been placed, except where required by applicable law or as set forth in Section 9. Please carefully review your order, including the Product description, ingredients, quantity, shipping address, and billing information, before completing your purchase. We are not responsible for orders placed in error or for Products that are unsuitable for you based on personal preferences, dietary restrictions, allergies, sensitivities, medical conditions, or other individual circumstances. Nothing in this policy limits any rights you may have under applicable law.

9. Returns/Refunds for Damaged or Undelivered Products. If you receive a Product that is damaged or defective, please contact us at support@dailystrum.com within 10 days of delivery with your order number and supporting photographs or other documentation. If we confirm that the Product was received damaged, we will, at our option, either send you a replacement Product or cover the cost of return shipping for the damaged Product. If you do not receive a Product that you have ordered, please contact us immediately and provide documentation or other proof that you have not received your order. If we confirm that the Product was never received, we may, at our option, either send you a replacement Product or provide you with a refund. 

10. Subscriptions; Automatic Renewal. Strum may offer Products that can be purchased through a subscription plan. If you purchase a subscription, your subscription will automatically renew for successive subscription periods unless and until it is canceled. By purchasing a subscription, you authorize Strum, or its third-party payment processor, to charge the payment method you provide at checkout for the subscription price, plus any applicable taxes, shipping, and other charges, at the frequency and for the billing period disclosed at the time of purchase. The amount charged may vary depending on the Products selected, promotional pricing, discounts, taxes, shipping charges, or changes to your subscription. You may cancel your subscription at any time. To avoid a recurring charge, you must cancel your subscription before the end of your then-current billing period and in accordance with the cancellation instructions provided on the website. Strum will provide an online cancellation option through a cancellation link located at the bottom of each page of the website and/or through your account settings. Strum may require you to log in to your account or otherwise authenticate your identity before processing an online cancellation request. 

11. Compliance with Laws.  In connection with your access to and use of the Site, you are responsible for complying with all applicable laws, regulations, and rules of all relevant jurisdictions, including all applicable rules regarding online conduct.

12. Children's Information.  The Site is not directed at children under the age of sixteen (16) years old.  If you are under 16 you must immediately stop using the Site.

13. Restrictions on Your Use of the Site.

1. You will not copy, duplicate, sell, publish, post, license, rent, distribute, modify, translate, adapt, reverse-engineer, or create derivative works of the Site or Content without Strum’s prior written consent.

2. You will not use the Site or its Content for unlawful purposes.

3. You will not submit inaccurate, incomplete, or out-of-date information via the Site, commit fraud or falsify information in connection with your use of the Site.

4. You will not engage in data mining or similar data gathering or extraction activities from the Site.  You will not use the Site to harvest email addresses, names, or other information of the users of the Site or to spam other users of the Site.

5. You will not access, use, or copy any portion of the Site or Content, through the use of indexing agents, spiders, scrapers, bots, web crawlers, or other automated devices or mechanisms.

6. You will not use the Site to post, transmit, input, upload, or otherwise provide any information or material that contains any viruses, worms, Trojan horses, malware, ransomware, adware, or other harmful computer code that may disable, damage, impair, or otherwise interfere with the Site, the servers used to make the Site available, or any other network, computers, hardware, software or systems.

7. You will not engage in activities that aim to render the Site or associated services inoperable or to make their use more difficult.

8. You may not frame, mirror, or circumvent the navigational structure of any part of the Site.

9. You may not engage in any conduct while using the Site that Strum considers inappropriate, unauthorized, or contrary to the intended purpose of the Site.

14. Feedback and Other Content Submitted By You.  If you submit comments or feedback to us regarding the Site, its Content, our Products, or any other comments, questions, requests, content or information that is not personal information ("Feedback"), we may use any comments and feedback that you send us in our discretion and without attribution or compensation to you.

15. Social Media.  Links to Strum’s social media pages (e.g. Facebook, Twitter (or X), LinkedIn, and YouTube) are included on the Site ("Social Media Pages").  Because anyone may post or tag on Social Media Pages, posts do not necessarily reflect Strum’s views.  We reserve the right to remove anything from our Social Media Pages, in our sole discretion.  We may also take steps to block users from access to our Social Media Pages who violate these Terms.  If we follow, like, favorite, share, or re-post an individual's content on our Social Media Pages, that is not an endorsement by Strum of that third party or any service or company they represent. 

16. No Medical Advice and Product Use. The information provided on the Strum website, including any Product descriptions, articles, FAQs, marketing materials, emails, text messages, social media content, or other content, is provided for general informational and educational purposes only and is not intended as medical advice. Strum Products are not intended to diagnose, treat, cure, or prevent any disease. Strum Products may not be suitable for everyone. Please read and follow all Product directions, warnings, ingredient information, allergen information, and labels before use. Nothing on the Strum website should be used as a substitute for professional medical advice, diagnosis, or treatment.

17. FDA Disclaimer. Strum Products are dietary supplements and are not drugs. The statements made on the Site, including statements regarding Strum Products, have not been evaluated by the U.S. Food and Drug Administration. Strum Products are not intended to diagnose, treat, cure, or prevent any disease. You should not use any information on the Strum website or any Strum Product as a substitute for professional medical advice, diagnosis, or treatment. Strum does not represent or warrant that any Strum Product has been approved by the U.S. Food and Drug Administration or any other regulatory authority. Please read and follow all Product labels, directions, warnings, and ingredient information before use.

18. NO WARRANTY.  THE SITE, PRODUCTS, AND CONTENT ARE PROVIDED “AS IS,” “AS AVAILABLE,” AND WITHOUT ANY WARRANTY OF ANY KIND.  TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, STRUM EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND WITH RESPECT TO THE SITE, PRODUCTS, AND CONTENT, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM STATUTE, SUCH AS COURSE OF PERFORMANCE, COURSE OF DEALING OR USAGE IN TRADE. 

STRUM MAKES NO WARRANTIES AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SITE, CONTENT, OR  PRODUCTS. STRUM MAKES COMMERCIALLY REASONABLE EFFORTS TO ENSURE THAT ALL CONTENT ON THE SITE IS ACCURATE AND RELIABLE, BUT NEITHER ACCURACY NOR RELIABILITY ARE GUARANTEED.  STRUM DOES NOT WARRANT OR GUARANTEE THE QUALITY, COMPLETENESS, TIMELINESS, OR AVAILABILITY OF THE SITE, PRODUCTS, OR CONTENT.  STRUM DOES NOT WARRANT OR GUARANTEE THAT THE SITE OR CONTENT WILL BE UNINTERRUPTED OR ERROR-FREE, THAT ANY DEFECTS IN THE SITE OR CONTENT WILL BE CORRECTED, OR THAT THE SITE OR THE SERVERS THAT MAKE THE SITE AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL CONDITIONS OR COMPONENTS.

WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, WE DO NOT WARRANT OR ENDORSE ANY THIRD-PARTY CONTENT. 

19. LIMITATION OF LIABILITY.  TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL STRUM OR ITS DIRECTORS, OFFICERS, OWNERS, EMPLOYEES, CONTRACTORS, REPRESENTATIVES, CONSULTANTS, VOLUNTEERS, AGENTS, SUPPLIERS, ATTORNEYS OR LICENSORS (TOGETHER, “STRUM PARTY(IES)”) BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL LOSS OR DAMAGE, ARISING OUT OF OR IN CONNECTION WITH (1) THE ACCESS TO OR USE OF, OR INABILITY TO USE THE SITE OR CONTENT; (2) THE USE OF, OR INABILITY TO USE, THE PRODUCTS; OR (3) THE COST OF PROCUREMENT OF SUBSTITUTE SERVICES OR ITEMS, REGARDLESS OF THE FORM OF ACTION, WHETHER THE CLAIM IS BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, WARRANTY, OR OTHERWISE, AND EVEN IF A STRUM PARTY HAS EXPRESS KNOWLEDGE OF THE POSSIBILITY OF THE LOSS OR DAMAGE.

WITH REGARD TO THE SITE AND ITS CONTENT, YOUR SOLE AND EXCLUSIVE REMEDY IS TO STOP ACCESSING AND USING THE SITE AND ITS CONTENT. WITH REGARD TO THE PRODUCTS, IF THE PRODUCTS ARRIVE DAMAGED, DEFECTIVE, OR ARE NOT DELIVERED, YOUR SOLE REMEDY IS AS SET FORTH IN SECTION 9 ABOVE. 

WITHOUT LIMITING THE FOREGOING, IN NO EVENT WILL STRUM’S TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, OR CAUSES OF ACTION EXCEED THE AMOUNT YOU HAVE PAID STRUM IN THE LAST SIX (6) MONTHS, OR IF GREATER, ONE HUNDRED DOLLARS ($100), EVEN IF ANY REMEDY PROVIDED FAILS OF ITS ESSENTIAL PURPOSE. 

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OF THE ABOVE EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU.

20. INDEMNIFICATION.  YOU SHALL INDEMNIFY, DEFEND AND HOLD HARMLESS THE STRUM PARTIES FROM AND AGAINST ALL LOSSES, CLAIMS, LIABILITIES, DEMANDS, COMPLAINTS, ACTIONS, DAMAGES, JUDGMENTS, SETTLEMENTS, FINES, PENALTIES, EXPENSES, AND COSTS (INCLUDING WITHOUT LIMITATION REASONABLE ATTORNEYS’ FEES) THAT ARISE OUT OF OR IN CONNECTION WITH (A) YOUR VIOLATION OF APPLICABLE LAWS, (B) YOUR MISUSE OF THE SITE, PRODUCTS, OR ANY CONTENT, AND (C) YOUR BREACH OF THESE TERMS OR ANY OTHER TERMS ON THE SITE.  WE RESERVE, AND YOU GRANT TO US, THE EXCLUSIVE RIGHT TO ASSUME THE DEFENSE AND CONTROL OF ANY MATTER SUBJECT TO INDEMNIFICATION BY YOU (SUBJECT TO YOUR CONTINUING INDEMNIFICATION).  

21. Third-Party Websites and Content.  The Site may link to, or be linked to, websites not maintained or controlled by Strum.  Those links are provided as a convenience to the visitors of our Site.  Strum is not responsible for examining or evaluating the content or accuracy of third-party websites linked through the Site.  Strum does not warrant or endorse any third-party website or any products or services made available through those websites.  When leaving the Site, it is the terms and privacy notice of that third party that govern your use of the third-party site (and such third-party's use of your personal information), not these Terms. 

The Site may also contain certain third-party content. We provide third-party content for your convenience, not as an endorsement.  The presence of third-party content does not mean that Strum has reviewed the third-party content or that there is any association between Strum and any third party.  You access third-party content at your sole risk. Strum has no responsibility for any third-party content.  Nothing in these Terms grants you any rights to any third-party content.

22. Linking to the Site.  You are prohibited from linking to the Site on your website or elsewhere without the prior express written consent of Strum.  If Strum grants you a right to link to the Site, certain terms may apply, and Strum reserves the right to revoke such consent at any time.  You are responsible for any costs incurred by Strum in enforcing its rights under this Section.  

23. Termination.  If you violate applicable laws or these Terms, you are immediately prohibited from further use of the Site or Content, and we may restrict your access to the Site or Content.  Strum may suspend or terminate the Site or any Content, in whole or in part, at any time in its sole discretion for any reason.  Strum shall not be liable to you or anyone else for any damages arising from or related to Strum’s suspension or termination of your access to the Site or the Content, or in the event Strum modifies, discontinues or restricts the availability of the Site or the Content (in whole or in part).

24. Site Unavailability.  Without limiting the generality of the previous section, the Site or Content may be unavailable or limited for various reasons, and we shall not be liable to you for any such unavailability, including without limitation (a) hardware, software, server, network, or telecommunications failures, (b) severe weather, war, riot, act of God, fire, earthquake, strike, labor shortage, etc., (c) regulatory restrictions and other acts of government, (d) interruptions due to utility and power companies, and (e) interruptions due to hacking or other malicious intrusion.

25. Cooperation with Law Enforcement.  Strum will cooperate with law enforcement if you are suspected of having violated applicable laws.  YOU WAIVE AND HOLD STRUM AND THE STRUM PARTIES HARMLESS FOR ANY COOPERATION WITH, OR DISCLOSURE OF YOUR INFORMATION TO, LAW ENFORCEMENT RELATING TO YOUR SUSPECTED VIOLATION OF APPLICABLE LAWS.

26. Dispute Resolution. 

1. You and Strum agree that any and all disputes, claims or controversies arising out of or relating to your use of or access to our Site or Strum Products, these Terms or the breach, termination, enforcement, interpretation, or validity of these Terms, including the determination of the scope or applicability of these Terms to arbitration (each, a “Dispute”), except those that are resolved informally or brought in a small claims court, will be arbitrated by a neutral arbitrator who has the power to award the same individual damages and individual relief that a court can. ANY ARBITRATION UNDER THESE TERMS WILL ONLY BE ON AN INDIVIDUAL BASIS; CLASS ARBITRATIONS, CLASS ACTIONS, REPRESENTATIVE ACTIONS, AND CONSOLIDATION WITH OTHER ARBITRATIONS ARE NOT PERMITTED. YOU WAIVE ANY RIGHT TO HAVE YOUR CASE DECIDED BY A JURY AND YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION AGAINST STRUM. If any provision of this arbitration agreement is found unenforceable, the unenforceable provision will be severed, and the remaining arbitration terms will be enforced (but in no case will there be a class or representative arbitration).

2. Informal Resolution. To the extent feasible, the parties desire to resolve any Disputes through discussions and negotiations between each other. The parties agree to attempt to resolve any Disputes by negotiation with the other party (by phone, electronic correspondence, or written correspondence). To provide this opportunity to resolve any Dispute, before commencing any arbitration or suit, each party agrees to send to the other party a written Notice (“Notice”). Any Notice to Strum should be sent by mail to 51 E 2nd St, NY, NY 10003. Notice sent to you will be sent to the address provided by you. The Notice must: (a) include your name; (b) provide detailed information sufficient to evaluate the merits of the claiming party’s individualized claim and for the other party to determine if an amicable resolution is possible; and (c) set forth the specific relief sought, including whatever amount of money is demanded and the means by which the demanding party calculated the claimed damages. If we are not able to resolve any Dispute ourselves, you and Strum agree to resolve such Dispute through confidential binding arbitration as set forth below.  

3. Binding Arbitration. If you and Strum are unable to resolve a Dispute through informal negotiations or in small claims court (as set forth below), either you or Strum may elect to have the Dispute (except those Disputes expressly excluded below) finally and exclusively resolved by binding arbitration. Any election to arbitrate by one party shall be final and binding on the other. The arbitration shall be commenced and conducted under the Commercial Arbitration Rules of the American Arbitration Association (“AAA”) and, where appropriate, the AAA’s Supplementary Procedures for Consumer Related Disputes (“AAA Consumer Rules”) both of which are available at the AAA website www.adr.org. The determination of whether a Dispute is subject to arbitration shall be governed by the Federal Arbitration Act, 9 U.S.C. §§ 1-16, including its procedural provisions, and determined by a court rather than an arbitrator. Except as set forth above, the arbitrator shall be responsible for determining all threshold arbitrability issues, including issues relating to whether these Terms (or any aspect thereof) are enforceable, unconscionable or illusory and any defense to arbitration, including waiver, delay, laches, or estoppel. Your arbitration fees and your share of arbitrator compensation shall be governed by the AAA Rules and, where appropriate, limited by the AAA Consumer Rules. For your convenience, the arbitration may be conducted in the city or county where you reside or at another location that you and Strum mutually select. The arbitration may be conducted in person, through the submission of documents, by phone or online. While an arbitrator may award declaratory or injunctive relief, the arbitrator may do so only with respect to the individual party seeking relief and only to the extent necessary to provide relief warranted by the individual party’s claim. The arbitrator’s decision and judgment thereon will not have a precedential or collateral estoppel effect.  The arbitrator will make a decision in writing, but need not provide a statement of reasons unless requested by a party. The arbitrator must follow applicable law, and any award may be challenged if the arbitrator fails to do so. Except as otherwise provided in these Terms you and Strum may litigate in court to compel arbitration, stay proceeding pending arbitration, or to confirm, modify, vacate or enter judgment on the award entered by the arbitrator.

4. Confidentiality of Proceedings. Each of the parties shall maintain the confidential nature of the arbitration and shall not (without the prior written consent of the other party) disclose to any third party the fact, existence, content, award, or other result of the arbitration, except as may be necessary to enforce, enter, or challenge such award in a court of competent jurisdiction or as otherwise required by applicable law.

5. Small Claims Court. Subject to applicable jurisdictional requirements, either party may elect to pursue a Dispute in a local small-claims court rather than through arbitration so long as the matter remains in small claims court and proceeds only on an individual basis. If a party has already submitted an arbitration demand to the AAA, the other party may, in its sole discretion, inform the AAA that it chooses to have the Dispute heard in small claims court. At that time, the AAA will close the arbitration and the Dispute will be heard in the appropriate small claims court, with no fees due from the arbitration respondent.

6. Opt-Out.  You have the right to opt out of binding arbitration within thirty (30) days of the date you first accepted the terms of this Dispute Resolution Section by emailing us at support@dailystrum.com. In order to be effective, the opt-out notice must include your full name and address and clearly indicate your intent to opt out of binding arbitration. By opting out of binding arbitration, you are agreeing that only a court may be used to resolve any Dispute. Opting out will not affect any other aspect of the Terms, or the Site, and will have no effect on any other or future agreements you may reach to arbitrate with us.

7. Waiver of Rights. You hereby agree that you understand the consequences of agreeing to binding arbitration under this Dispute Resolution Section, including giving up any constitutional rights to have the Dispute determined by a court of law or by a jury; that discovery of information in arbitration may be limited; and that the arbitration decision will be final and binding, except to the limited extent that judicial review might be available. 

27. Governing Law. To the extent the above arbitration rules allow for choice in law or such arbitration terms are determined to be invalid or not applicable, these Terms will be governed by and construed, interpreted, and enforced in accordance with the laws of the State of Delaware without reference to its conflicts or choice of law principles. To the extent the above arbitration terms are determined to be invalid or not applicable, any court proceeding will take place in Wilmington, Delaware. In such circumstances, you hereby consent to the exclusive jurisdiction and venue of the state or Federal courts in Wilmington, Delaware, and you irrevocably submit and consent to the personal jurisdiction of such courts.

28. Assignment.  We may assign our rights and delegate our duties under these Terms at any time to any party without notice to you.  You may not assign your rights or delegate your duties under these Terms without our prior written consent.  These Terms inure to the benefit of Strum’s successors and assigns.

29. Entire Agreement.  These Terms and any terms posted throughout the Site (if any) are the entire agreement between you and Strum with respect to your access to and use of the Site. 

30. Waiver.  Strum’s failure to enforce any provision of these Terms will not constitute a waiver of that provision or any other provision.  Any waiver of any provision of these Terms will be effective only if in writing and signed by Strum. 

31. Severability.  If any provision of these Terms is held invalid, void, or unenforceable, that provision will be severed from the remaining provisions and the remaining provisions will remain in full force and effect.  The headings in these Terms are for convenience only and do not affect the interpretation of these Terms. 

32. Electronic Communications.  These Terms and any other documentation, agreements, notices, or communications between you and Strum may be provided to you electronically to the extent permissible by law.  

1. Contact Us.  Please direct any questions and concerns regarding these Terms to us at support@dailystrum.com.