Shipping policy

STRUM — Shipping & Returns Policy
Effective Date: June 8, 2026
Last Updated: June 8, 2026

Shipping

We currently ship to all 50 U.S. states. International shipping is not available at this time.

Processing Time: Orders are processed within 1–2 business days (Monday through Friday, excluding holidays). You will receive a confirmation email with tracking information once your order ships.

Shipping Methods and Estimated Delivery:

Standard Shipping (USPS/UPS Ground): 5–7 business days. Free on all subscription orders and orders over a qualifying amount.

Expedited Shipping: Available at checkout. Rates calculated based on destination.
Subscription Orders: Subscription shipments are processed automatically based on your selected billing cycle. You will receive a shipping notification each time your order is dispatched.

Order Issues: If your package is lost, damaged, or significantly delayed, contact us at
management@dailystrum.com within 30 days of the expected delivery date and we will work to resolve the issue.

Returns: If you're not happy with a Product for any reason, contact management@dailystrum.com within 30 days of your purchase date with your order number, and Strum will refund you — no questions asked. You don't need to return the Product or explain why. Refunds are issued to the original payment method and typically post within 5–10 business days. Strum still asks that you review your order carefully (Product description, ingredients, quantity, shipping address, billing info) before purchasing. Nothing in this policy limits rights you may have under applicable law.

Gift cards are not eligible for refunds.

Damaged or Defective Products: If your order arrives damaged or defective, contact management@dailystrum.com with your order number and a photo of the issue. We will send a replacement at no additional cost or issue a refund, at our option. This remedy is in addition to the 30-day guarantee above and is not limited to 30 days.

Cancellations. Orders may be canceled within 2 hours of placement by contacting management@dailystrum.com. After that window, orders that have already entered fulfillment cannot be canceled, but they are covered by the 30-day guarantee above. Subscription cancellations can be made at any time through your account dashboard or by emailing management@dailystrum.com. Cancellation takes effect before your next billing date.

Contact Us
For any shipping or returns questions:
Email: management@dailystrum.com
Response Time: Within 24 hours on business days